ISO/IEC TR 20000-10:2015現行
Information technology - Service management Part 10: Concepts and terminology
出版：International Organization for Standardization
專家解讀視頻
Specifies the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000-1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports.
FD ISO/IEC TR 20000-10 : 2016 FD - Identical
DS ISO/IEC TR 20000-10 : 2015 - Identical
BS PD ISO/IEC TR 20000-10 : 2015 - Identical
NEN NPR ISO/IEC TR 20000-10 : 2015 - Identical
FD ISO/IEC TR 20000-10 : 2016 FD - Identical
DS ISO/IEC TR 20000-10 : 2015 - Identical
NEN NPR ISO/IEC TR 20000-10 : 2015 - Identical
BS PD ISO/IEC TR 20000-10 : 2015 - Identical
