
Information technology -- Service management -- Part 10: Concepts and vocabulary
出版:International Organization for Standardization

專家解讀視頻
This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000-1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports.
CSA ISO/IEC 20000-10:2019 - Identical
DS/ISO/IEC 20000-10:2018 - Identical
BS ISO/IEC 20000-10:2018 - Identical
SS-ISO/IEC 20000-10 : 2018 - Identical
NF ISO/IEC 20000-10 : 2019 - Identical
AS/NZS ISO/IEC 20000.10:2019 - Identical
NEN-ISO/IEC 20000-10:2018 en - Identical
CSA ISO/IEC 20000-10:2019 - Identical
NEN-ISO/IEC 20000-10:2018 en - Identical
AS/NZS ISO/IEC 20000.10:2019 - Identical
SS-ISO/IEC 20000-10 : 2018 - Identical
DS/ISO/IEC 20000-10:2018 - Identical
NF ISO/IEC 20000-10 : 2019 - Identical