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DR SA/SNZ TR ISO/IEC 20000.10-2014被替代
Information technology - Service management Concepts and terminology
出版：Standards Australia
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標(biāo)準(zhǔn)編號： DR SA/SNZ TR ISO/IEC 20000.10-2014
發(fā)布時間：2014/5/26 0:00:00
標(biāo)準(zhǔn)類別：Draft
出版單位：Standards Australia
標(biāo)準(zhǔn)頁數(shù)：1
標(biāo)準(zhǔn)簡介
Proposes the adoption of ISO/IEC TR 20000-10:2013, which provides standardization in the field of service management and, in particular, an overview of the concepts and terminology of the ISO/IEC 20000 series. It establishes a common framework for helping organizations to understand the purpose of all the parts of ICO/IEC 20000 and the relationships between the parts.
