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Information technology - Service management Part 1: Specification
出版:Japanese Standards Association

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基本信息
標(biāo)準(zhǔn)編號(hào): JIS Q 20000-1:2007
發(fā)布時(shí)間:2007/4/20 0:00:00
標(biāo)準(zhǔn)類(lèi)別:Standard
出版單位:Japanese Standards Association
標(biāo)準(zhǔn)頁(yè)數(shù):19
標(biāo)準(zhǔn)簡(jiǎn)介
This part of JIS Q 20000 defines the requirements for a service provider to deliver managed services of an acceptable quality for its customers.
替代本標(biāo)準(zhǔn)的新標(biāo)準(zhǔn)
等同采用的國(guó)際標(biāo)準(zhǔn)
ISO/IEC 20000-1:2005 - Identical