SR CEN/TS 16880:2015現行
Service Excellence - Creating Outstanding Customer Experiences Through Service Excellence
出版：National Standards Authority of Ireland
專家解讀視頻
基本信息
標準編號： SR CEN/TS 16880:2015
發布時間：2015/12/20 0:00:00
標準類別：TechnicalSpecification
出版單位：National Standards Authority of Ireland
標準頁數：34
標準簡介
Gives guidance for the implementation of service excellence in order to create outstanding customer experiences, exceed customer expectations and achieve customer delight.
等同采用的國際標準
CEN/TS 16880 : 2015 - Identical
