Why have a safety management system? What are the key elements? How does it achieve continuous improvement in safety? Using a case study approach, this DVD shows how. Bob, a production manager of a medium-sized manufacturing company has reservations about safety management systems. He believes they are time consuming, generate more paperwork and he doubts their effectiveness. But his own "fix it when it goes wrong" approach clearly isn't working and he knows he must find a way to improve their safety performance. He decides to look at the systems other companies have in place. This leads him to Merck Sharp and Dohme, a global pharmaceutical manufacturer, and AMP, a major financial services provider. He talks to their managers and operators to explore the key issues, uncover the main system elements and begins to understand how a safety management system works and why it is successful in achieving continuous improvement.