ITG-274:2020現(xiàn)行
The Service Desk Handbook – A guide to service desk implementation, management and support
出版：IT Governance Publishing
專家解讀視頻
基本信息
標準編號： ITG-274:2020
標準類別：Miscellaneous Product
出版單位：IT Governance Publishing
標準頁數(shù)：0
標準簡介
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL? to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.
