ITG-267:2020現行
The Universal Service Desk (USD)
出版：IT Governance Publishing
專家解讀視頻
基本信息
標準編號： ITG-267:2020
標準類別：Misc Product
出版單位：IT Governance Publishing
標準頁數：0
標準簡介
The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.
