Fully revised to align with the 2011 edition of the Business Excellence Framework (BEF).A self assessment workbook that shows how the Business Excellence Framework can be used to maximise the benefits of Human Resource Management.It shows how an organization can ensure it has sufficient people working in it, an appropriate organizational structure and that its people are skilled and motivated.Everyone involved in HR management should read the book, but above all senior and middle management, to ensure that they understand the importance of the matters discussed and support the process."Jointly published by SAI Global and Oy Benchmarking Ltd.

GB 014.3-2007