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NBN ISO 10002 : DEC 2014現(xiàn)行
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS (ISO 10002:2014)
出版：Belgian Standards
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基本信息
標(biāo)準(zhǔn)編號： NBN ISO 10002 : DEC 2014
標(biāo)準(zhǔn)類別：Standard
出版單位：Belgian Standards
標(biāo)準(zhǔn)頁數(shù)：0
標(biāo)準(zhǔn)簡介
Gives guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement.
等同采用的國際標(biāo)準(zhǔn)
ISO 10002 : 2014 - Identical
