BIP 0015:2006被替代
IT service management. Self assessment workbook. 2nd edition
出版：British Standards Institution
專家解讀視頻
基本信息
標準編號： BIP 0015:2006
發布時間：2006/6/30 0:00:00
標準類別：Standard
出版單位：British Standards Institution
標準頁數：76
標準簡介
This workbook will help organizations assess the effectiveness of their best practice processes for IT service management. By using the workbook, organizations can get a clear understanding of where they should improve their service delivery. The workbook can also be used to assess how their service management processes compare with those described in BS ISO/IEC 20000.
標準備注
? British Standards Institution 2013
Price notes:
Also available as part of KIT 32.
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