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AS ISO/IEC 20000.2-2013現(xiàn)行
Information technology - Service management Guidance on the application of service management systems
出版：Standards Australia
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基本信息
標(biāo)準(zhǔn)編號(hào)： AS ISO/IEC 20000.2-2013
發(fā)布時(shí)間：2013/10/18 0:00:00
標(biāo)準(zhǔn)類別：Standard
出版單位：Standards Australia
標(biāo)準(zhǔn)頁(yè)數(shù)：85
標(biāo)準(zhǔn)簡(jiǎn)介
This part of ISO/IEC 20000 provides guidance on the application of an SMS based on ISO/IEC 20000-1. This part of ISO/IEC 20000 provides examples and suggestions to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards. This part of ISO/IEC 20000 is independent of specific best practice frameworks and the service provider can apply a combination of generally accepted guidance and their own techniques.
等同采用的國(guó)際標(biāo)準(zhǔn)
ISO/IEC 20000-2:2012 - Identical
