BS PD ISO/IEC TR 20000-5 : 2013現行
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 5: EXEMPLAR IMPLEMENTATION PLAN FOR ISO/IEC 20000-1
出版：British Standards Institution
專家解讀視頻
基本信息
標準編號： BS PD ISO/IEC TR 20000-5 : 2013
發布時間：2013/1/1 0:00:00
標準類別：Standard
出版單位：British Standards Institution
標準頁數：52
標準簡介
Gives guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011 and describes a generic, three- phased plan to manage implementation activities, taking into consideration the design, transition, delivery, management and improvement of services.
等同采用的國際標準
ISO/IEC TR 20000-5:2013 - Identical
