Many management tools do not scope with change, so this book provides guidance on the various aspects of managing change and provides specific examples for a variety of scenarios. It looks at the steps in the process like planning change; resources and competencies; leading change and implementing change through contrasting pairs of examples."The book arouses enthusiasm and gives food for thought on the priorities of various issues. In my view the book is every suitable for organisations that are undergoing change or that should be changing." Mikael Nilsson-Ollandt, Support Sales. Jointly published by SAI Global and Oy Benchmarking Ltd.

GB 014.10-2007