
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
出版:Norwegian Standards (Norges Standardiseringsforbund)

專家解讀視頻
基本信息
標準編號: NS ISO/IEC 20000-2 : 2012
標準類別:Standard
出版單位:Norwegian Standards (Norges Standardiseringsforbund)
標準頁數:0
標準簡介
Gives guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1.
替代本標準的新標準
等同采用的國際標準
ISO/IEC 20000-2 : 2012 - Identical