
Quality management and quality system elements Guidelines for services
出版:Standards Australia

專家解讀視頻
基本信息
標準編號: AS 3904.2-1992
發布時間:1992/6/22 0:00:00
標準類別:Standard
出版單位:Standards Australia
標準頁數:18
標準簡介
Provides guidelines for the establishment of a quality management system for services with the primary objective of preventing unsatisfactory services. This Standard is identical with and has been reproduced from ISO 9004-2:1991. Identical with NZS 9004.2:1992 and produced as a Joint Australian/New Zealand Standard.