
Customer Contact Centres - Part 2: Requirements For Clients Using The Services Of Customer Contact Centres (Iso 18295-2:2017)
出版:Polish Committee for Standardization

專(zhuān)家解讀視頻
2017 [29/09/2017]
Supersedes PN EN 15838. (10/2017)
EN ISO 18295-2:2017 - Identical
EN ISO 18295-2 : 2017 - Identical
ISO 18295-2 : 2017 - Identical