ANSI/ISO/ASQ 10008:2013現行
Quality Management - Customer Satisfaction - Guidelines For Business-To-Consumer Electronic Commerce Transactions
出版：American Society of Quality Control
專家解讀視頻
基本信息
標準編號： ANSI/ISO/ASQ 10008:2013
標準類別：Standard
出版單位：American Society of Quality Control
標準頁數：0
標準簡介
Gives guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.
等同采用的國際標準
ISO 10008 : 2013(R2019) - Identical
