GB 014.9-2005被替代
Business Improvement Series What is the quality of your management - ISO 9004
出版：ChangeManager Pro
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基本信息
標準編號： GB 014.9-2005
發布時間：2005/5/1 0:00:00
標準類別：MiscPublication
出版單位：ChangeManager Pro
標準頁數：107
標準簡介
A self assessment workbook that helps organisations improve their management so they can satisfy the needs and expectations of stakeholders and improve the organisation overall. Based on ISO 9004:2000, this book helps identify an organisations strenghts and those areas wher it can, and should improve. 28 probing questions and contrasting pairs of examples. Published by Oy Benchmarking Ltd
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