
Information technology - Service management Exemplar implementation plan for ISO/IEC 20000-1
出版:Standards Australia

專家解讀視頻
基本信息
標準編號: DR SA/SNZ TR ISO/IEC 20000.5:2014
標準類別:Draft
出版單位:Standards Australia
標準頁數:0
標準簡介
Proposes the adoption of ISO/IEC TR 20000-5:2013, which provides an approach to implement an SMS that can fulfil the requirements of AS/NZS ISO/IEC 20000-1. It includes a generic, three-phased plan to manage implementation activities.