AS ISO 10002-2006 (MBG)未知
Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
出版：Standards Australia
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基本信息
標準編號： AS ISO 10002-2006 (MBG)
標準類別：Standard
出版單位：Standards Australia
標準頁數(shù)：0
標準簡介
First published as AS 4269-1995.Revised and redesignated as AS ISO 10002-2006.
等同采用的國際標準
ISO 10002:2004 - Modified
