This International Standard describes the fundamental concepts and principles of quality management which are universally applicable to the following:- organizations seeking sustained success through the implementation of a quality management system;- customers seeking confidence in an organization’s ability to consistently provide products andservices conforming to their requirements;- organizations seeking confidence in their supply chain that product and service requirements willbe met;- organizations and interested parties seeking to improve communication through a commonunderstanding of the vocabulary used in quality management;- organizations performing conformity assessments against the requirements of ISO 9001;- providers of training, assessment or advice in quality management;- developers of related standards.This International Standard specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.

ISO 9000:2015 - Identical