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CSA ISO 10008 : 2015(R2019)現(xiàn)行
Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
出版：Canadian Standards Association
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標(biāo)準(zhǔn)編號(hào)： CSA ISO 10008 : 2015(R2019)
標(biāo)準(zhǔn)類別：Standard
出版單位：Canadian Standards Association
標(biāo)準(zhǔn)頁數(shù)：0
標(biāo)準(zhǔn)簡(jiǎn)介
This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.
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